Sign In to ace1 and Jump Into the Lobby
Your ace1 account connects you to live casino tables, slots and sports markets in one place — open it from any mobile browser or the app, and your bKash, Nagad or Rocket wallet is ready the moment you land on the lobby.
Get Help With Your ace1 Login
If you run into trouble signing in — wrong password, OTP not arriving, or account access blocked — our support team can sort it out. Players in Dhaka and across Bangladesh reach us through the channels below. Response times vary by channel, so use live chat for anything urgent.
Live Chat
Open the chat icon from the login page or inside the lobby. Describe your issue and an agent will walk you through the fix in real time.
Email Support
Send a message to our support address for account queries that need documentation, like identity verification or transaction disputes.
Help Centre
Browse the account and login section of our help centre for step-by-step answers on password resets, OTP issues and wallet linking.
Local Payment Options Inside Your Account
After signing in, head to the deposit section of your wallet. Choose bKash, Nagad or Rocket, enter the amount, and the app shows you the account number to send to. Open your mobile wallet, send the amount, confirm with your PIN, then paste the transaction ID back into the ace1 deposit form. The balance updates in your account wallet once the transfer clears. Withdrawals follow the same verified number — the mobile wallet you used to deposit is the one your withdrawal goes back to, which keeps the process straightforward and your funds traceable.
bKash
Send from your bKash app to the number shown in the deposit form, confirm with your PIN, and paste the transaction ID to complete the deposit.
Nagad
Use Nagad for fast mobile-money transfers directly into your ace1 wallet — same flow as bKash, with the transaction ID confirming the deposit.
Rocket
Rocket deposits follow the same step-by-step form — enter the amount, send from your Rocket app, and submit the transaction reference to credit your account.
How Account Sign-In Works on ace1
When you open the sign-in page, enter the mobile number you registered with and the password you set during account creation. If you have two-step verification active, a one-time code arrives by SMS — enter it to confirm your identity and proceed. Forgotten your password? Use the reset link on the login screen; it sends
a verification code to your registered number so you can set a new one without contacting support. Once inside, the lobby loads your wallet balance, your recent game history and the live table section straight away. Keep your login credentials private and avoid using shared devices for account access. If you notice any unfamiliar activity,
change your password immediately and reach out through the in-app chat.
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OTP Verification Two-step login sends a one-time code to your registered mobile number, so only you can confirm access even if your password is compromised.
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Password Reset Path Reset your password directly from the login screen using your registered number — no need to wait for support to intervene before you can get back in.
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Wallet Ready on Entry Your bKash, Nagad or Rocket deposit balance appears the moment you sign in, so you can move straight to the table or slot room you want.
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Account Security Controls Change your password, review login history and manage two-step verification from the account settings panel after you sign in.
Account
When you open the sign-in page, enter the mobile number you registered with and the password you set during account creation. If you have two-step verification active, a one-time code arrives by SMS — enter it to confirm your identity and proceed. Forgotten your password? Use the reset link on the login screen; it sends a verification code to your registered number so you can set a new one without contacting support. Once inside, the lobby loads your wallet balance, your recent game history and the live table section straight away. Keep your login credentials private and avoid using shared devices for account access.
Open Your AccountYour details are encrypted for secure account access.
Common Questions About Signing In
Quick answers to what people ask most about ace1 account access, login steps and wallet connection.
ace1 Login
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.