How ace1 Handles Your Account and Payment Data

When you create an account with ace1, we collect the information you submit directly — your name, contact details and the payment method you choose to fund your wallet. If you deposit through bKash, Nagad or Rocket, we record the transaction reference and amount to reconcile

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   your account balance; we do not store your mobile-money PIN or full wallet credentials at any point. We also collect technical data automatically: device type, browser, IP address and session activity. This helps us detect unusual login attempts and keep your account secure. We retain personal

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   data only as long as your account remains active or as required by applicable law in your eligible region. You can request a summary of the data we hold by contacting our support team. Where a third-party payment processor handles your bKash or Nagad transfer, that

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   processor operates under its own data terms, and we recommend reviewing those independently. Any data shared with game studios or providers is limited to the session identifiers needed to load your game — no financial detail is passed to studios like Pragmatic Play or Evolution beyond

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   what is technically necessary to start a session.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.